Lobby concierge
Check-in handoff, room-ready notification, restaurant reservations, late checkout requests, room service status. Multilingual at the door.
Use case · Hospitality & Resorts
A humanoid that greets, guides, and represents the brand.
Hotels, resorts, and casinos pay a premium for moments guests remember. A working AI humanoid in the lobby, the spa, or the casino floor is one of the few moments left that nobody else on the strip is doing yet.
Six places this fits in a hospitality property.
Most chains start with one or two of these. The agent layer is the same across all of them. Only the script and the brand voice change.
Property tour guide
Walks new guests through pool, spa, dining, gym, and amenities. Knows hours, booking links, and the answers to "where is the ice machine."
Casino floor host
Wayfinding, player loyalty greetings, F&B comp lookups, escort to high-limit rooms. Quietly logs interaction patterns to your CRM.
Spa & wellness reception
Appointment check-in, robe directions, lounge availability, post-treatment booking. Calm voice, slow movement, soft lighting mode.
Resort event greeter
Wedding receptions, conference welcome desks, brand activations on property. Branded per event, returned to base mode after.
Vineyard or distillery tour
Outdoor-rated quadruped variant. Walks small groups through the property, narrates the production story, answers tasting questions.
When does this make sense for a property?
YES
If you have at least 200,000 annual guests at the property and the lobby experience is part of the brand promise.
YES
If you are a multi-property group and a successful pilot at one location maps cleanly to ten more.
YES
If your brand is competing on novelty, story, or experience rather than price.
NO
If you have not solved your front-desk staffing pain enough to justify a $400k experiment.
NO
If your brand voice is "quiet luxury" in the strictest sense. The robot will read as too contemporary for some heritage properties.
The bottom line
What you should expect.
3 to 5x
Increase in unsolicited social mentions of the property in the first 30 days post-install
~$420k
Single-property install, fully scoped, including the robot, the agent layer, brand wrap, install, training
$80k/yr
Recurring SaaS for the agent layer, hosting, monitoring, monthly content updates, software upgrades
90 to 180 days
From signed scope to in-lobby. Hospitality timelines run on the slow side because of property scheduling and brand sign-off
Get started
Want to talk about your property?
Drop the property name and the rough timeline. We will write back with whether we are the right team.